01 / Orientation
What this page helps you understand
ClaimKind aims to support keyboard navigation, readable contrast, text enlargement, descriptive controls, and layouts that adapt across common screen sizes.
Technology and content can still create barriers. If part of the site is difficult to use, call (866) 636-0106 and describe the page and assistance needed.
02 / Review lens
Details that may matter
- Keyboard access and visible focus
- Labels for forms and interactive controls
- Readable color contrast and scalable text
- Meaningful headings and link descriptions
03 / Get organized
Information worth preparing
- The page address where the issue occurred
- The browser, device, or assistive technology used
- The task you were trying to complete
- A preferred accessible way to receive the information
04 / Before deciding
Questions to take into the conversation
- Can the information be provided another way?
- Is phone assistance available?
- How can I report an accessibility barrier?
- Will a form request be accepted through another channel?
ClaimKind takeawayAccessibility feedback is welcome and can be provided without sharing private case details.